In 90% of weddings, at least one person in the wedding party will be wearing a tux or a suit. Or even parts thereof. One thing we've noticed at Paper Doll Formals is the many variations there are, and it's really interesting to help a bride bring her wedding vision together by adding in the right touch for her groom.
We get asked many of the same questions over and over, so here's our top 10 Q&A.
1.
How long does it take to get in what I want? The usual timing is 8 weeks. The reason for this is because the companies we order from (
Mallabar and
Derks) often have many of

their suits going out the on the same weekend, and if your wedding is the same weekend as a Grad or Prom, then you might not get the first choice you want. We suggest strongly that you come in at least 3 months prior to the wedding to choose your suit or tuxedo in order to get the one you want.
2.
Do I have to pay the whole thing before it gets ordered? No. At Paper Doll, we will accept anywhere from $50 to 50% and we'll order the outfit. It must be paid for in full before you can take it out of the store, though.
3.
When will it arrive? How will I know it's in? We have found that Mallabar sends their tuxedos to arrive at least a full week before the date. Derks' items often arrive the Monday prior to the event. Once they come in we check them over to make sure it's what you ordered, and then we call the groom and other members of the party. It's very VERY important to come in as soon as possible to try on the tux to make sure it fits, that the colour is what you ordered, etc. Mallabar ships from Winnipeg and it often takes 5 days for replacements. Derks ships from Edmonton, and most times items can arrive in 2 days. Sometimes it doesn't.
4.
What if it doesn't fit? It depends on the problem. Often we will go back to the company and ask for a replacement. If it's something they can't fix for whatever reason, we have a seamstress who can do minor changes on hems and cuffs. We do our best to fix the problem for you.
5.
What does the basic price include? Most charges are for the jacket, the pants, a shirt, cuff links, suspenders, a tie and vest. Shoes, pocket squares, some styles of pant, and microfibre shirts are all extra charges. EVERYONE pays the damage waiver. This small fee ensures that if there's a stain or a rip that you're not responsible for repair.
6.
When do we have to return our tuxes? All tuxes must be returned to Paper Doll Formals the next business day. We then return them to the company once they're back. If they're more than a day late, we're charged a $20/day late fee which we then pass onto the customer.
7.
Do I get any money back? No, sorry. If the item is in the store, you're obliged to pay for it in full, even if you don't wear it, as we're charged for it by the compan y. If you can give us enough notice, we can get the company not to ship, however we don't issue refunds in the store. We can however, give store credit to you.
8.
We just want a shirt and a vest. Is that doable? Yes, totally! But it might not be your best cost-effective option. It's in your best interest to order the whole suit (the least expensive option), and then just not wear it. A shirt, vest and tie combo often costs as much as a whole suit or tux because of shipping costs.
9.
Do you have ring bearer suits too? Yes, our companies have certain styles that are available in smaller sizes. The prices are the same as for the full sized models. Derks offers, "Little Nippers" for babies and toddlers. They are only for purchase, however if you find the suit is still in good repair after the event, Paper Doll Formals will offer to purchase the suit from you for 1/2 the cost.
10.
What prices do your tuxes start at? Is a suit cheaper? Our tuxes start at $90. The suits start at $110.